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01
Can I register the channels I frequently watch? |
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| You can designate the channels
you frequently watch starting at channel 900. With an economic
receiver, you can directly set 20 preferred channels
from 900 to 919 using the “Set Preferred
Channel” option on the EPG menu screen. |
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02
What is a Smart Card? |
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Each smart card is matched with each receiver and has its own password. Its function is to decode the programs
sent from SkyLife and identify subscriber. |
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03
Size of the antenna and how to install |
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The size of the oval-shaped
parabola antenna for watching SkyLife broadcasting
is 45 centimeters and easy to install in narrow spaces such
as an apartment porch or window. The installation direction of the antenna is set
so it points exactly to the Mugunghwa Satellite No. 3. (Seoul: east longitude- 116º ,
azimuth angle- 197.9º , angle of elevation - 45.54º)
If the direction of the antenna is incorrectly set, broadcasting
cannot be received or the image quality may be poor.
Antennas come in various shapes such a oval-shaped (parabola) and flat types.
SkyLife usually provides oval-shaped parabola antennas. |
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04
Why does the phone line of the receiver need to be connected to watch SkyChoice, a PPV service? |
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| The telephone line needs
to be connected in case of using interactive services
such as SkyChoice or interactive data broadcasting.
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05
Can I watch SkyLife with equipment I used before SkyLife service started? |
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Since the technical standards
used by SkyLife for transmission differs from the transmission
standard used before, you cannot watch SkyLife with
that equipment.
You need to purchase a separate antenna and receiver for
SkyLife. For your reference, SkyLife uses international
standard (DVB-S) and equipment exclusive for SkyLife receiver(set-top
box), all-in-one type antenna attached with LNB and
Smart Card. |
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06
Why is there no sound when I watch SkyChoice on the interactive
receiver? |
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No sound can be heard from the SkyChoice channel while the optical port
is not connected even if the Dolby setting is on.
Set User Menu -> System Setting -> Advanced Setting
-> Release Dolby to use normal SkyChoice service.
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07
How do I record? |
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Connect the output of the
receiver to the input of the VCR and set the input of the VCR
to external (L1 is the external input for Samsung VCRs), and press the record button on the VCR.
PPV channels (channels 101~125) have an anti-recording function (macro vision)
and cannot be recorded, but other ordinary channels
can be recorded. |
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08
What is the difference of resolution between SkyLife and terrestrial
or CATV. |
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The resolution of current
analog type broadcasting is 440x480 with a theoretical
number of 211,200 pixels.
SkyLife provides DVB-S type SD-grade digital broadcasting
with a resolution of 720x480, 1.64 times of terrestrial broadcasting
and cable broadcasting, and 345,600 pixels.
The image quality of digital SD broadcasting is superior to
that of current analog broadcasting. Basically, SD broadcasting is the same quality of DVD.
Of course, even if SD broadcasting gives the horizontal
resolution of 720 (540 in TV resolution), the number
of pixels will naturally be reduced if the maximum resolution
supported by the TV is about 500.
TV horizontal resolution of current terrestrial broadcasting
and cable broadcasting is about 330. Given that maximum TV
resolution is about 500, we can draw a conclusion that it
will support a considerably clearer screen. Furthermore, since
it is digital, there will be no ghost or noise, and the difference
in quality is much greater. |
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09
What is the location of Mugunghwa Satellite No. 3 ? |
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| The Mugunghwa Satellite runs in the
fixed orbit of east longitude 116 and 36,000 kilometers above the
equator, which it is located in the southern sky of the Korea
Peninsula. It is in south southwest direction
since it is located at 197.7 clockwise when correct north
is regarded as 0. |
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10
Which kinds of transponders are used for SkyLife? |
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| SkyLife provides service
through Mugunghwa Satellite No. 3. 6 units of repeater (BS)
for broadcasting and 5 units of repeater for communication
are used as transponders. |
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11
Can I transfer my subscription to SkyLife to someone else? |
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Yes, you can. To transfer your subscription to someone else,
you need to submit to SkyLife the "subscription transfer request form" and a copy of your registration card or passport.
(Download and fill in the form below) |
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12
How can I talk to the customer center of SkyLife? I could not get through to answering personnel at 1588-3002. I cannot speak Korean, either. |
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| Leave your message at english@skylife.co.kr. We will get back to you as soon as possible. |
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